Letenský zámeček


Complaint rules

Complaint Rules of place of businesss Letenský zámeček

Seller´s contact:

NONET s.r.o.
Letenské sady 341, 170 00 Praha 7
IČ 14890194
Tel.: 233 378 200

Place of business: Letenský zámeček
Letenské sady 341, 170 00 Praha 7
Opening hours: daily 11:00 am - 11:00 pm

Notification of defects and handling complaints
Defect in the goods and services the buyer can only claim to the seller immediately upon delivery of goods or services. Defect on the extent or size immediately upon purchase, sensory defect (taste, smell) at the latest when tasting product. Defect on the extent or size is obligated to be removed immediately by the seller, the sensory defect, then after the agreement between the buyer and the person in charge of the seller. If no agreement is reached, the service or goods will not be charged to the buyer.
Defect in billing for services and goods the buyer can only claim to the seller immediately upon billing. Defects in the bill for goods and services in individually prepared contracts buyer can only claim immediately in the transaction.
Defect in the behavior of staff can be claimed by buyer to the person responsible of establishment Letenský zámeček.

Responsible person:
Jan Kroh
Letenský zámeček, Letenské sady 341
170 00 Praha 7
233 378 200

Letenské sady 341
170 00 Praha 7
+420 233 378 200

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. However you may visit Cookie Settings to provide a controlled consent.
Settings Accept
You can refuse consent here.
Cookie settings

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorised as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyse and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.


Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.


Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.


Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.


Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customised ads.