Letenský zámeček

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Business terms

Business conditions of company NONET s.r.o., place of business Letenský zámeček

Seller´s contact:

NONET s.r.o.
Letenské sady 341, 170 00 Praha 7
IČ 14890194
Tel.: 233 378 200
office@letenskyzamecek.cz

Place of business:Letenský zámeček
Letenské sady 341, 170 00 Praha 7
Opening hours: daily 11:00 am - 11:00 pm

Information about services and products. 
The restaurant offers catering services, home-made products and goods purchased from other suppliers. 
The price of goods and services is found in dining and drinks menus and price lists.
By the individually prepared offers (celebrations, etc.) is the price indicated in the offer submitted and processed by the seller to the customer. Prices are inclusive of taxes and charges. Booking services or goods by the customer shall be deemed acceptance of the offer. Use of own services and consumption of own goods by the buyer shall be permitted only with the consent of the seller and eventually can be charged.
In the case of individually negotiated contracts of greater extent the seller may require 
a prepayment of non-refundable booking fee and realization deposit. When booking a banquet hall or a substantial part of the restaurant the reservation fee is 10 000 CZK, realization deposit is approximately 70% of the estimated budget. When booking the lounge in Tower the reservation fee is 1 000 CZK.
Methods of payment
For services or goods can be paid in cash in Czech crowns or by credit card and payment terminal to an authorized employee of the seller. Other payment methods - bank transfer, virtual terminal, vouchers issued by the seller or in kind payments - are possible only with a prior written agreement between the customer and the seller.
Supply of goods and services
Services and goods are delivered to the buyer at a place of business Letenský zámeček.
Order cancellation and withdrawal
Buyer may cancel the order at the latest at the time of delivery and at the same time only by the purchase of goods, which is not adjusted by the seller.
By cancellation and withdrawal of individually prepared offers (celebrations, etc.), the seller is entitled to compensation cancellation charge under the following conditions:
In case of cancellation 6-1 months before the term of the contract the charge is 10 000 CZK (non-refundable booking fee).

In case of cancellation 1 month - 1 week before the term of the contract the charge is 10 000 CZK (non-refundable booking fee) + 20% of the estimated budget of the event.
In case of cancellation less than 1 week prior to the term of the contract the charge is 10 000 CZK (non-refundable booking fee) + 40% of the estimated budget of the event.
Options of complaints are listed in the Complaint Rules of NONET Company s.r.o. and place of business Letenský zámeček.
Dispute resolution:
Seller agrees to seek first the extra-judicial settlement of disputes with the buyer if the buyer does not reject. This procedure is not mediation pursuant to the Act no. 202/2012 Coll., on mediation, as amended or arbitration proceedings under the Act no. 216/1994 Coll., on arbitration and enforcement of arbitral awards, as amended, and its use is not affected permissions of parties to contact a court with their claim.
Compliance with the duties under the Act no. 634/1992 Coll., on consumer protection, as amended, performed by the Czech Trade Inspection (www.coi.cz).

Letenské sady 341
170 00 Praha 7
+420 233 378 200

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